Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
  • Home
  • Student
  • Troubleshooting Help

FAQ: Why did my Portfolio upload fail?

Written by Emil H

Updated at July 22nd, 2025

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Educator
    Getting Started What's New User Guides FAQs Training Integrations Troubleshooting Help MyConversationTrainer For Educators VHLCentral How-to
  • Student
    Getting Started User Guides Troubleshooting Help FAQs MyConversationTrainer For Students
  • VHL Central Inline Help
    Student
+ More

Table of Contents

Maximum Storage Capacity 

You may have reached the storage capacity on your Portfolios account. If you have tried to Export submitted work to Portfolios from Assignments>Activities without success, please try to upload from your Portfolio>My Files.

If your My Files storage capacity has been reached you should receive this messaging: Upload of "file name" failed: Uploading this file would exceed your disk quota. Try deleting some files you have uploaded. 

image.png

You will need to clear space in your My Files in order to upload new items. As directed by the message, delete unneeded files.

 

Maximum Storage Capacity 

Increase planned for late-July 2025: increasing to 200 MB

Prior to late-July 2025, the maximum storage capacity for Portfolios is 50 MB. You can confirm your available space by adding the size of files that are in Portfolios>My Files. 

 

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Known Issue: "Sorry" message in LMS course via Follett - Willo LTI-Advantage
  • Known Issue: Avatar Image Fails to Upload
  • A Master Guide: How to Enable Cookies on Your Web Browser
  • VHL Central HELP TOPIC: Forgot Your Password?
  • Why is vhlcentral saying I need a code to access my assignments?
Get Started | Visit Our Store
© 2025 VISTA Higher Learning, Inc. | Privacy policy | Terms of use
Expand