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FAQs

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  • Instructor Resources: Opening/Editing RTF files Using Microsoft Word or Google Docs
  • How do I add a new school to my account or an additional school if I teach at more than one location?
  • What file types can I attach to a composition activity, announcement, or resource?
  • A Master Guide: How to adjust Pop-up Blocker on Your Web Browser
  • Accessibility FAQs
  • A Master Guide: How to Clear Cache Internet Files on Your Web Browser
  • "Failed to Enter" Error
  • How to renew my school licenses ?
  • How can I add licenses to my previous purchase ?
  • "Your current activity has ended" Error Message
  • Encuentros ©2022: Where are the Integrated Performance Assessments (IPA's)?
  • K-12 Concurrent Enrollment FAQs

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