Contact Us
If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.
Troubleshooting Help
Troubleshooting Help
- Known Issue: "Sorry" message in LMS course via Follett - Willo LTI-Advantage
- Known Issue: Avatar Image Fails to Upload
- A Master Guide: How to Enable Cookies on Your Web Browser
- VHL Central HELP TOPIC: Forgot Your Password?
- Why is vhlcentral saying I need a code to access my assignments?
- eBook: app download doesn't appear to have completed - app exceeds allowable size limit
- Audio-Record-Compare: Allow Microphone Access
- FAQ: Why did my Portfolio upload fail?
- What should I do if a server error page is displayed when working in my course?
Popular Articles
- Check Out the Descubre el español con Santillana Materials
- vhlcentral Courses: Semester Transition Instructions
- FAQ: Access Codes
- How do I log in to vhlcentral?
- FAQ: How can I get a refund of my VHL online store purchase?
- I received a username/password from my Language and Literacy Specialists (Sales Representative), but I'm not sure how to login or set-up a course. Can you help?
- FAQ: As a student, how do I get vhlcentral program access in my LMS course via the Follett Access Program?
- Gradebook Scores: Reset work on a single student assignment
- VHL Central HELP TOPIC: Post, Edit, Delete, or Release/Hide an Assessment Assignment