Welcome to the Support Center for Educators
Need help? You can find VHL Central technology and instructor resources designed to help you make the most of your Vista Higher Learning program. We have a wealth of materials whether you’re just getting started with your program on VHL Central or have been using Vista Higher Learning programs for years.
VIEW A HOW-TO VIDEO OR FIND TRAINING RESOURCES
- Instructor Training Information
- Instructor How-to Video
-
Student How-to Video
- Use our Instructor-Created Video Activity feature to assign a how-to video to your students.
CONTACT US
- Chat with us wherever you see this icon:
- Submit a request for help 24/7.
- Call us via phone.
- Instructor/Teacher ONLY Line (US/Canada) - 800.922.6003
- Main Support Line (US/Canada) - 800.248.2813
- Main Support Line (All Countries) - 617.426.1469
- Students can:
- Report content issues and review how-to videos via their Account menu (while enrolled in your course).
- Get help from our vhlcentral BOT or chat an agent wherever they see this icon
- Report content issues and review how-to videos via their Account menu (while enrolled in your course).
GET LIVE HELP VIA CHAT
- Mon-Thu 8:00am - 12:00am EST
- Fri 8:00am - 10:00pm EST
- Sat 11:30am - 8:00pm EST (School & Spring Semester Start Dates Only)
- Sun 11:30am - 11:00pm EST
GET LIVE HELP VIA PHONE
- Mon-Fri 8:00am - 9:00pm EST
- Sat 11:30am - 8:00pm EST (School & Semester Start Dates Only)
- Sun 11:30am - 9:00pm EST
OBSERVED HOLIDAYS
Vista Higher Learning live support services are not available on a few holidays. You may submit requests for help on these days via our online request for help form. An agent will respond to your request during regular service hours.
- New Year's Day
- Memorial Day
- Independence Day (July 4)
- Thanksgiving (and the Friday after)
- Christmas (and the day before or after)