For vhlcentral product sites including Supersite 3.0, Portales, Portails, and Senderos PRIME.

INTERNET ACCESS

• High-speed Connection (350 Kbps) recommended 

OPERATING SYSTEMS and BROWSERS

Windows

OS: Windows 10+

Browsers: Edge 126+, Chrome 125+, Firefox 127+

Screen Reader: JAWS with Chrome

MacOS

OS: MacOS 13 Ventura or newer

Browser: Safari 16+. Chrome 125+, Firefox 127+

Screen Reader: VoiceOver with Safari

Android

OS: 8+(Oreo) or newer versions currently supported by Google

Browser: Chrome 120+

Devices: Devices that support listed OS versions

ChromeOS

OS: ChromeOS 109+ or newer

Browser: Chrome 109+ or newer

For information about Chromebook^®use, please review our Chromebook article.

iOS

OS: iOS 16+

Browser: Safari 16+

Devices: iPhone 13+ or newer

Screen Reader: VoiceOver with Safari

iPadOS

OS: iPadOS 17+

Browser: Safari 17+

Devices: Devices that support listed OS versions

Screen Reader: VoiceOver with Safari

BROWSER SETTINGS

• Adjust Pop-up Blocker (For instructions, click here.)

• Cookies must be enabled (For instructions, click here.)

PLUG-INS 

• Adobe Acrobat Reader (install latest available version)

MEDIA AND COMMUNICATION FEATURES

• Headset with mic or speakers and mic are required for audio/video viewing, recording audio, as well as completing audio-enabled Chat, audio-enabled Forums, and any speech recognition* features.
• A media player is required to listen to any downloaded audio files from the Content>Resources area. For Windows and Mac users we recommend using the default Windows Media Player.
• A web-cam is needed to record video when using partner chat or live chat.

NETWORK FIREWALL SETTINGS

To prevent connection issues when accessing various features within VHLCentral, visit the following article entitled "Network Connectivity Requirements: Ports and Domains to Whitelist"

*For more information about Speech Recognition functionality, refer to this Troubleshooting Help article: Speech Recognition Troubleshooting: Safari Browser Setting