Need help? We want to make sure you have a positive experience while using our Vista Higher Learning programs. Here you will find resources about getting started in VHL Central and innovative ways to utilize the technology used in courses on VHL Central.

VIEW A HOW-TO VIDEO

• Student How-to Video

CONTACT US

• From your Account menu (while completing assignments in your instructor's Supersite, Portales, Portails, or PRIME course)
• View how-to-videos
• Report a content problem

• Get help from our vhlcentral BOT or chat with us wherever you see this icon:
• Submit a request for help 24/7.

GET LIVE HELP VIA CHAT

• Mon-Thu 8:00am - 12:00am EST
• Fri 8:00am - 10:00pm EST
• Sat 11:30am - 8:00pm EST (School & Semester Start Dates Only)
• Sun 11:30am - 11:00pm EST

GET LIVE HELP VIA PHONE

• Mon-Fri 8:00am - 9:00pm EST
• Sat 11:30am - 8:00pm EST (School & Semester Start Dates Only)
• Sun 11:30am - 9:00pm EST

OBSERVED HOLIDAYS

Vista Higher Learning live support services are not available on a few holidays. You may submit requests for help on these days via our online request for help form. An agent will respond to your request during regular service hours.

• New Year's Day
• Memorial Day
• Independence Day (July 4)
• Thanksgiving (and the Friday after)
• Christmas (and the day before or after)