• Vista Higher Learning is not responsible for lost or stolen codes. Please refer to our policy document for details. New codes may be purchased at the Vista Higher Learning Online Bookstore at https://vistahigherlearning.com/store/.
  • If your class textbook was provided to you by your middle/high school, please contact your teacher for assistance.
• Access codes are non-transferable: After a code has been redeemed, the owner of record on the account can not transfer the account to another student/person or change the name on the account to that of another student/person.
• Access code durations vary between 5-24 months depending on the program and a user's purchase decision. If an access code's life should end, students may purchase a new access code from a school's bookstore or at the Vista Higher Learning Online Store, https://vistahigherlearning.com/store/. 
• Vista Higher Learning does not grant access extensions. If an access code's life should end, students may purchase a new access code from a school's bookstore or at the Vista Higher Learning Online Store, https://vistahigherlearning.com/store/. 

FYI:  Access Level information available here.