As of January 1, 2016, Vista Higher Learning no longer accepts returns on any standalone code sales. If you purchased a code only package, you will not be able to return it for any reason. Only packages that contain physical books will be accepted for return within 30 days of purchase.

• If you purchased a package that included a printed textbook from our Store, please click on the following link and refer to the "Returns" section: https://vistahigherlearning.com/store/faq#title_acc_3
• If you purchased a textbook package or an access code at your schools' bookstore or an online retailer other than Vista Higher Learning, please contact the bookstore or the online retailer.

Be advised:

• Please ensure that you are purchasing the correct package for your course before continuing to the Store check-out process. No exceptions to the policy will be made for any reason.
• Refunds take up to 30 days to process after the materials are received in the warehouse and/or any access codes have been deactivated.

Vista Higher Learning Customer Service

Customer Service Contact Information

Vista Higher Learning Customer Service Hours of Operation:

Monday – Friday, 9am to 5pm EST