Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
  • Home
  • Educator
  • FAQs

"Your current activity has ended" Error Message

Written by Emil H

Updated at July 22nd, 2025

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Educator
    Getting Started What's New User Guides FAQs Training Integrations Troubleshooting Help MyConversationTrainer For Educators VHLCentral How-to
  • Student
    Getting Started User Guides Troubleshooting Help FAQs MyConversationTrainer For Students
  • VHL Central Inline Help
    Student
+ More

The reason of this message is that the external tool provider have the same number for the consumer key and shared secret.


Contact your School IT or Santillana Technical Support regarding this information.

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • How to Clear Cache (PC/Mac)?
  • How to Clear Cache on the iPad?
  • Use the Teacher Dashboard
  • FAQ: Does the vhlcentral AI-Assisted Feedback feature store instructor or student input or transmit student data?
  • How do I log in to vhlcentral?
Get Started | Visit Our Store
© 2025 VISTA Higher Learning, Inc. | Privacy policy | Terms of use
Expand